Your data, your call.

01

What you can ask for

Six things. You do not need a reason for any of them, you do not need to be polite about it, and none of them costs you anything.

• —A copy of what we hold about you. All of it, written so you can actually read it.
• —A correction. Wrong spelling, wrong number, wrong allergy, wrong class. Tell us and we fix it.
• —Deletion. We delete what we are free to delete, and we tell you plainly about anything we are not.
• —A copy you can take elsewhere. The same information as a plain file, so it is yours to move rather than ours to sit on.
• —A stop on a particular use. Keep the booking, drop the allergy note after the class. That kind of thing, and we will do it.
• —A stop on us contacting you. Once your class is done, or before it if you would rather.

There is no account on this site and no dashboard to log into, so none of this is self-service. A person reads your request and a person answers it. At a school with one instructor and eight seats, that person is the owner.

If what you want first is the list of what we hold and why, Privacy has it, along with the table of how long each kind of record lasts.

02

How to ask

Three routes. Two of them are fast and all three work.

• —Email — hello@culinaryteaching.com, with Privacy request in the subject line. That subject is not a rule, it just gets your message read sooner.
• —Phone — +1 (417) 962-8474. The office is open Tuesday to Saturday, 10 to 5. Say you are calling about your information and ask for the owner.
• —Post — Culinary Teaching LLC, 931 Garst St, Cabool, MO65689. Slower, and perfectly valid.

Tell us your name, the phone number or email address you used when you first got in touch, roughly when that was, and what you want done. If you do not know what we hold, say that instead. Tell me what you have on me is a complete request and we will treat it as one.

There is no form to fill in and no wording we require. Write it however it comes out. We are not going to bounce a request back because it was phrased wrong.

03

Proving it is you

We have to be sure we are handing your information to you and not to somebody claiming to be you. There is no login here to authenticate against, so we do it the old way: we match what you tell us against what is already in the record.

A phone call usually settles it in under a minute. Which class, roughly when, the number or email you gave us at the time. If you are already in front of us at the kitchen, that settles it too.

04

How long we take

The clock starts the day your request arrives, not the day we get round to reading it. Business days are our open days, Tuesday to Saturday. Thirty days is the same window Privacy commits to, and it is a ceiling rather than a target — most of these take an afternoon.

If a request turns out to be awkward, you still get your answer inside the thirty days. It may say that one part of it is still being worked through, and if it does, it will say which part and when that part lands. What we are not going to do is go quiet and let the month run out.

If you have heard nothing by the fourth business day, call +1 (417) 962-8474. Email goes astray, filters are stupid, and chasing us is not rude. It is the fastest way to find out that your message never landed.

05

Copies, corrections and taking it elsewhere

A copy of what we hold

You get the lot: the enquiry you sent, the notes we made from it, which classes you asked about, booked and attended, anything you told us about an allergy or a birthday, and the record of what was charged and paid. It is a short document. This is a cooking school, not a data broker.

It comes back by email as plain text or as an attachment. If you would rather have it printed and posted to the address you give us, say so and we will post it. No charge for that either.

A copy you can take elsewhere

Ask for a portable copy and we email a UTF-8 JSON or CSV file — say which you want — inside the same 30 days. There is no login, so this is not a self-serve download. The file contains, as far as we hold them:

• —Your name and the email address or phone number on the record.
• —Quote requests: class asked for, party size, timing notes, free-text message, dates.
• —Class or course records: what you booked or bought, dates, amounts in USD, how you paid (card or cash — never a card number).
• —Allergy or access notes you asked us to keep.
• —Gift certificate or pass numbers that belong to you.

If you would rather have it printed and posted, say so. No charge for either format.

A correction

We change it and we tell you it is changed. Allergy notes matter most here, and they are the one correction we would rather have early than late. If we wrote down tree nuts when you said sesame, that mistake follows you into a room with hot pans in it. Fix it before the class rather than at the bench — Safety & allergens explains what we can and cannot do with what you tell us.

06

Asking us to delete it

Say the word and we delete your enquiry, the notes on it, your contact details and anything you told us about yourself. We do not keep a shadow copy, and we do not put you on a suppression list so that we can remember you asked to be forgotten.

Two practical things worth knowing before you ask. First, deleting your record means we no longer know about your allergy. If you book with us again, tell us again from scratch — we will not have it, and we will not pretend to.

Second, if you have a class coming up, deleting your contact details ends the arrangement, because we can no longer reach you about a change and we can no longer cook for you safely. What happens to any money already paid is decided by Cancellations & refunds, not by this page. If you only want the class cancelled, ask for that instead and keep the rest simple.

07

What we cannot delete, and why

This is the part where most pages of this kind go quiet. Here it is straight. Four things survive a deletion request.

• —Financial records. What was charged, what was paid and when. Tax and accounting rules require a business to be able to show its own books, so these are not ours to delete on request. How long we keep them is in the retention table on Privacy.
• —An allergy note attached to something that actually happened. If somebody had a reaction in our kitchen, the record of what we were told and when we were told it is evidence about a real event. Deleting it would not protect anybody — it would only remove the account of what was said.
• —A live safety matter. An open question about an injury, an incident or a complaint. We hold what is relevant to it until it is finished, and then it goes back onto the ordinary schedule and ages out with everything else.
• —An unsettled payment or an open dispute. If money is owed either way, or a payment taken at the door has been disputed, we keep what is needed to sort it out. Once it is settled, only the financial record stays.

In every one of those cases we still do the rest. We tell you exactly what is being kept, which of those four reasons it falls under, and when it goes. We narrow it to the part we actually need and delete everything around it. We cannot delete anything is never the answer, and if you ever get that answer from us, it is wrong and you should push back.

08

When the answer is no

Sometimes it will be. When it is, you are owed a reason and a way to argue with it.

• —We answer in writing, inside the same 30 days. A refusal does not buy us extra time.
• —The answer names exactly what we would not do and which of the four reasons applies. Not a vague line about legal reasons, and not a line about our policy.
• —If we can do part of what you asked, we do that part rather than refusing the whole request because one piece of it is awkward.

If you think we got it wrong, write back and ask for it to be looked at again. The owner reviews it personally and you get a second written answer within 14 days. It goes to a person, not back through the same inbox that already said no.

None of this takes away any other route open to you. If you are still unhappy after that, you are free to take it to a consumer protection office in your state or to a lawyer, and you do not need our agreement to do it. We would rather fix the thing than be right about it.

09

Asking on behalf of someone else

Classes get booked by one person for several people, so this comes up. The rules we work to are these.

• —The adult who made the booking can ask about the booking itself: which class, which date, who was enrolled, what was paid.
• —A participant can ask about their own record, including any note we made about them, whoever paid for the seat.
• —A parent or guardian can ask about an under-18 they enrolled. Our classes are open to 14 and up and an under-18 attends with a participating adult, so somebody was always in the room — though that adult is not automatically the person entitled to the record, and where it is not obvious we will ask.
• —Anybody acting for you — a family member, a friend, an authorised agent — needs you to tell us so. A short email or a phone call from you is enough. We do not require a notarised form and we are not going to invent one.

If two people ask about the same booking and they do not agree with each other, we tell both of them what we are doing and we give each person their own information rather than the other person’s. We are not going to be the middle of somebody else’s argument.

10

The one setting stored in your browser

This site stores the Full / Calm / Off motion setting under the name ct-motion. Termly stores the consent choice you made so the banner does not ask on every page. The optional chat widget stores its own cookies only after you allow that category.

You already have full control of it and you do not need to ask us for anything. The control sits in the footer of every page — change it there and the stored value changes with it. Clear your browser’s site data and the value is gone. Nothing breaks; the site goes back to its default, which is Full, or Off if your device is set to ask for reduced motion.

No identifier travels with it. It is three possible words, chosen by you, that never leave your browser and that nobody here can read. Cookies & storage has the whole story, and it is a short one.

11

Email, phone and anything that looks like marketing

There is nothing to unsubscribe from. There is no newsletter, no mailing list, no promotional texts, no automated reminders and no drip sequence — none of it exists here, and this site has no mechanism that could send one. If you came to this page looking for an unsubscribe link, that is the reason you could not find one.

Your phone number and your email address are used to answer the request you sent and to run your class safely, and for nothing else. That is the whole purpose, and it is the same thing printed under the quote form at the moment we ask for them.

If we ever start a class newsletter it will be opt-in. You say yes first, in your own words; silence is not a yes, and a booking is not a yes. Every message will carry a working unsubscribe link and our postal address at the bottom, and an unsubscribe will be honoured within three business days.

You do not have to wait for any of that. Reply stop emailing me, or say it on the phone, and it takes effect straight away — including on the ordinary back-and-forth about a quote.

12

If you live in California

Do Not Sell or Share My Personal Information

The straight answer first. We do not sell your personal information and we do not share it for cross-context behavioural advertising. There is no analytics, no advertising pixel, no tag manager and no social button. Termly and tawk.to are not advertisers. Cookie Settings in the footer is how you turn the optional chat off.

The footer link that uses California’s exact words points here so you can find that answer without hunting. Clicking it does not opt you out of a sale, because there is no sale. If we ever started selling or sharing, this section would become an actual opt-out, and we would say so before it started.

Whether the California statute reaches a business of this size is answered on Privacy, and we have not dressed the answer up. Either way, everything on this page applies to you exactly as written: a copy, a correction, deletion, a portable copy, a stop on a particular use, a stop on contact. Same routes, same 30 days, same nothing to pay. You may use an authorised agent — tell us who they are and we will deal with them.

13

If you are in the UK or Europe

The kitchen is in Missouri, so this really only comes up for the online tracks — the one thing we sell that works from anywhere. You cannot attend a kitchen in Cabool from Berlin, and we know it.

If you are in the EEA or the UK, GDPR / UK GDPR rights apply to the processing described on Privacy. Ask exactly as set out above and you will get the answer in the same 30 days, from the same person, including a JSON or CSV portable file.

One honest limit. What we hold about a course buyer is your name, your contact details, which track you bought and what you paid — and that is what a request gets you. Your information is held in the United States except for inbound mail on Migadu in Luxembourg. Transfer safeguards are named on Privacy.

14

The edges we cannot reach

A page like this is only worth reading if it admits its own edges. There are three, and none of them is a loophole we built.

• —Our hosting provider’s own request log. Serving a page means seeing the request that asked for it: an IP address, a browser, a page, a timestamp. Those logs belong to the provider and age out on their schedule. We add no logging of our own, we receive no reports built on them, and we cannot search them for you or pull a line out of them. Together with a quote request you actually send, that is the whole of what leaves your browser while you are reading a page here — Cookies & storage sets it out in full.
• —A link you follow off this site. The map link on Visit is an ordinary link, and nothing loads from Google while you read our pages. Click it and you are on Google’s site under Google’s terms, and what happens there is not ours to answer for or to delete.
• —The copies you already have. The email you sent us is also in your sent folder. The recipe card is on your shelf. Deleting our copy has never touched yours, and we would not want it to.

Trust & security covers how we look after what we do hold, and Privacy lists all of it in one place. If something on this page turns out to be wrong, tell us at hello@culinaryteaching.com or +1 (417) 962-8474 and we will fix the page as well as the problem.